Pick a segment- My segment for my carpool app is
University students with no cars or other modes of transportation and no way to
drive around town or home without paying or the bus.
Interviews-
- The first person
I interviewed is a junior that lives in a sorority house on campus. She does
not have a car but owns a scooter to get around nearby places. She said she
finds it hard not to have a car on campus for personal health concerns. She
said the closest dermatologist that is covered by her insurance is 10 miles
away so she has no way of getting there. She also says going to physical
therapy is problematic because it is 10 miles away. She said her scooter helps sometimes
but it is not safe to drive it on busy streets like Newberry and Archer because
of so much traffic. She says that going to community service projects is also a
pain for her because they are 20 minutes away by car and they are not near campus,
like the Alachua County boys and girls club. In solving her problem she tries
to borrow her friends cars but she says it is difficult because they all have
different schedules. She says she eventually ends up ubering but she hates that
it adds up so quickly.
- The second
person I interviewed is a sophomore who lives 20 minutes off campus and does
not have a car or other form of transportation. She told me she usually takes
the bus but that her main problem is not having transportation to run daily errands
and go grocery shopping. She says this problem mostly arises on the weekends
because many buses do not run on the weekends and she has to manage her errands
and going to the mall/publix during the week so she can actually get there. She
usually asks her friend to do her the favor because she has a car.
- The last person
I interviewed is a senior who lives pretty close to campus. He says that not a
car is stressful for him when it comes to running simple errands, but he said
all his roomates have cars so he borrows them whenever he gets a chance. He
does not want to buy a car because of the price and gas expenses. When he
thought more about his problem he would search “rides” or “campus
transportation” on google.
Drawing Conclusions
After my
interviews I came to the conclusion that the people in my segment need a car/ a
ride to appointments, to go to the mall, to go grocery shopping, to go to
places far away from campus, or to go into areas where they cannot scoot to.
There is definitely need awareness. The times the need is most unfulfilled is
on the weekends when the bus does not run and in the afternoon when most people
run errands. All the people I interviewed ask friends for rides or to borrow
their cars or call an Uber to solve their problem but some expressed concerns
with these solutions like busy schedules and price. The information search
would go along the lines of campus transportation, free local rides, rent a
car, etc.